Shipping & payment conditions

Payment and shipping

The following conditions apply:

Shipping conditions

The delivery takes place within Germany and to the following countries: Australia, Austria, Belgium, Belarus, Bulgaria, Canada, Croatia, Czech Republic, Fiji, Finland, France, Greece, Great Britain (via Etsy), Hungary, Ireland, Italy, Japan, Liechtenstein, Lithuania, Luxembourg, Mexico, Malta, Montenegro, Netherlands, Norway, Romania, Sweden, Switzerland, Slovinia, Slovakia, Ukraine, USA.
Shipping costs (including legal value added tax)

Deliveries within Germany (Germany): 

We charge a flat rate of 5,50 € per order for shipping and handling.

From an order value of 100,00 € we deliver free of shipping costs. (Applies only to private customers!)

Deliveries abroad:

We calculate the shipping costs abroad as a lump sum as follows:
Shipping to the UK is currently not possible for private customers due to the Brexit and the unclear changes. Tip: Visit our Etsy Shop!​
Austria: 11,90 EUR
Australia: 34,90 EUR
Belgium: 11,90 EUR
Belarus (Belarus): 17,90 EUR
Canada: 31,90 EUR
Croatia: 17,90 EUR
Czech Republic: 11,90 EUR
Fidji: 34,90 EUR
Finland: 17,90EUR
France: 11,90 EUR
Ireland: 17,90EUR
Italy: 17,90 EUR
Hungary: 17,90 EUR
Japan: 34,90 EUR
Latvia: 17,90 EUR
Liechtenstein: 17,90 EUR
Lithuania: 17,90 EUR
Luxembourg: 11,90 EUR
Mexico: 49,70 EUR
Malta: 17,90 EUR
Montenegro. 17,90 EUR
Netherlands: 11,90 EUR
Norway: 17,90 EUR
Romania: 17,90 EUR
Switzerland: 17,80 EUR
UK is currently not possible for private customers due to the Brexit and the unclear changes. Tip: Visit our Etsy Shop!​
Ukraine: 17,90 EUR
USA: 34,90 EUR

 

Delivery times

As far as no other time limit is stated in the respective offer, the delivery of the goods within the country (Germany) will take place within 7 - 10 working days, for foreign deliveries within 10 - 32 days after conclusion of the contract (in case of agreed advance payment after the date of your payment instruction). Shipping time of custom-made products are different!
Please note that there is no delivery on Sundays and holidays.
If you have ordered articles with different delivery times, we will send the goods in one common shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered.

Accepted payment methods

- Prepayment by bank transfer (Payment max. 5 days after order, otherwise the order will be cancelled automatically).
- Payment by PayPal 
- Payment by PayPal Express
- Payment by PayPal (credit card, direct debit, invoice if applicable)

If you have any questions, you will find our contact details in the imprint.